Enigma Simulations Product Support is entirely forum-based, as we feel that allows the fastest and most thorough resolution to any product support inquiries. Registering on the forum for product support allows Enigma Simulations Staff and customers and other members of the community help each other with resolving support issues, enabling more help in a much quicker time period.
As our Boeing 737 nears release, we will provide further details and policy to accompany. The policy will be made available on this page and on our forum.
PLEASE READ THE FAQs AND USE FORUM SEARCH FIRST
Current support resources we are able to outline right now are our FAQs and the Forum Search function. These are the first steps our customers should take, as their inquiry may already be covered in the FAQ or another posting by another customer which may have a resolution already. We will expand our FAQs as necessary, so check them often for support inquiries.