Support for our projects is offered through our forum. We ask that you read the respective manuals, on-forum FAQs, and search the forum for a solution to your support inquiries before posting in case your question has been answered before, this may allow you to find a solution faster and help prevent our team answering the same questions repeatedly.
If you do post a support inquiry, please make sure to post it in the appropriate support forum. We will only provide project support via posting in the forum, we will not provide project support via e-mails or the private messaging system on the forum for a number of reasons, primarily that you will likely receive more support options from several people by asking for support publicly.
If you are having issues with logging into the forum, we will gladly provide technical support to get your account working via official Enigma e-mail.
Administration e-mail for forum technical support:
If you would like to contact Enigma Simulations administration about other various items that are not suitable for the forum or public, you may reach us via e-mail at:
Please note that we will disregard e-mails that are not related to Enigma Simulations business, inquiries about release dates and non-public project information, non-forum support inquiries, inquiries about how to do this or that (development or otherwise, that is what some of our forum sections are for), and spam e-mail.
